Start with needs, not features. Do you require broadcast alerts, two-way matching, or long-term case management? Pilot with small groups, document friction, and adjust. Prioritize accessibility, mobile usability, and low bandwidth options. Train stewards, record short tutorial videos, and gather feedback after real use. Keep the stack simple, reliable, and replaceable to avoid lock-in and burnout.
Start with needs, not features. Do you require broadcast alerts, two-way matching, or long-term case management? Pilot with small groups, document friction, and adjust. Prioritize accessibility, mobile usability, and low bandwidth options. Train stewards, record short tutorial videos, and gather feedback after real use. Keep the stack simple, reliable, and replaceable to avoid lock-in and burnout.
Start with needs, not features. Do you require broadcast alerts, two-way matching, or long-term case management? Pilot with small groups, document friction, and adjust. Prioritize accessibility, mobile usability, and low bandwidth options. Train stewards, record short tutorial videos, and gather feedback after real use. Keep the stack simple, reliable, and replaceable to avoid lock-in and burnout.